Related skills
networking sql windows server sharepoint active directory📋 Description
- Collaborate with CS to drive adoption and enablement.
- Respond to onboarding tasks and Gainsight actions.
- Advise on configurations and value realization for customers.
- Lead customer workshop sessions to promote adoption.
- Create How-To videos to support product usage.
- Provide technical guidance and strategic insights to CS team.
🎯 Requirements
- BA/BS in CS/Engineering; 2-3 years in technical field.
- 2+ years technical software support or help desk.
- Excellent communication, organization, stakeholder management.
- Outbound calling experience.
- Ability to work independently and leverage resources.
- Hybrid work arrangement (2 days remote, 3 onsite) and mid-shift (Germany time).
🎁 Benefits
- HMO coverage from day 1 (plus dependents).
- Group life insurance on regularization.
- Paid annual and sick leaves.
- Paid compassionate leave (5 days).
- Hybrid working arrangement.
- Career growth opportunities.
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