Customer Success Engineer, Singapore

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

datadog snowflake splunk data pipelines observability

๐Ÿ“‹ Description

  • Act as a trusted advisor, guiding customers from onboarding to expansion
  • Be the Cribl expert as customers transform data for security and observability
  • Build relationships with stakeholders and senior management to drive success KPIs
  • Communicate effectively to tech-touch customers using data-driven metrics
  • Drive value by expanding use cases and data sources
  • Collaborate cross-functionally as the voice of the customer

๐ŸŽฏ Requirements

  • 5+ years in post-sales with direct customer advocacy
  • Customer-first mindset with strong communication and relationship management
  • Proven track record with large complex enterprises
  • Experience with Observability, Logs, Metrics, IT Operations and Security and data pipelines
  • Ability to develop new use-cases to drive value
  • Willingness to travel up to 30%

๐ŸŽ Benefits

  • Health, dental, vision insurance
  • Short-term disability and life insurance
  • Paid holidays and paid time off
  • Fertility treatment benefit
  • 401(k) and equity
  • Eligibility for a discretionary company-wide bonus
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