Customer Success Engineer Intern

Added
24 days ago
Type
Internship
Salary
Salary not provided

Related skills

data analysis sql python runbooks automation

๐Ÿ“‹ Description

  • Support senior CSEs diagnosing issues on the SAFE platform.
  • Create/update technical docs, runbooks, and knowledge articles.
  • Learn basic scripting and SQL to aid data analysis and automation.
  • Shadow customers through setup, integration best practices, and feature usage.
  • Communicate clearly with internal teams and external customers.
  • Learn incident management, requests, and change execution; use AI tools.

๐ŸŽฏ Requirements

  • Final year student or recent graduate in CS/IT/Engineering or related field.
  • Foundational knowledge in Python and SQL.
  • Strong analytical and problem-solving skills, detail-oriented.
  • Clear, concise, professional communication; Always Candid.
  • Technological adaptability and eagerness to learn new tools.
  • Alignment with Customer First values and autonomy.

๐ŸŽ Benefits

  • 6-month paid internship onsite in New Delhi.
  • Meaningful equity for team members.
  • Unlimited leaves and comprehensive benefits.
  • Career trajectory with potential full-time offer post-internship.
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