Customer Success Engineer II - Database

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

linux postgresql mongodb redis mysql

๐Ÿ“‹ Description

  • Deliver hands-on db and cloud infra support for MySQL, PostgreSQL, Redis, MongoDB, Clickhouse
  • Diagnose production issues impacting DB performance, replication, backups, connectivity
  • Guide customers in scalable, reliable DB architectures on DigitalOcean
  • Collaborate with senior engineers on onboarding, migrations, and escalations
  • Analyze customer architectures and recommend best practices
  • Participate in incident response and on-call rotations

๐ŸŽฏ Requirements

  • 2โ€“5 years in technical support, DevOps, cloud engineering, or similar
  • Hands-on with PostgreSQL, MySQL, Redis, MongoDB, Clickhouse; Kafka exposure
  • Strong Linux, networking, and cloud infra fundamentals
  • DB fundamentals: backups, replication, indexing, and performance tuning
  • Troubleshooting across app, DB, and infra layers
  • Customer-first mindset with clear, effective communication

๐ŸŽ Benefits

  • Career development resources and training opportunities
  • Well-being programs and flexible time off
  • LinkedIn Learning access and conference reimbursements
  • Equal opportunity employer
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