Customer Success Engineer II

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

azure linux aws python kubernetes

๐Ÿ“‹ Description

  • Provide enterprise-level technical support via phone, web, email, and chat.
  • Solve issues across multiple technologies and cloud deployments.
  • Enable activation and adoption of Rubrik SaaS products.
  • Diagnose issues and implement effective solutions.
  • Escalate unresolved issues to internal teams with context.
  • Contribute to Deployment Guides and Knowledge Base.

๐ŸŽฏ Requirements

  • 3+ years in enterprise tech support/DevOps; Bachelor's degree in CS/Engineering.
  • Strong problem-solving skills.
  • VMware, Linux, Kubernetes, Google Cloud Platform, AWS, and Azure proficiency.
  • Office 365 API knowledge; MySQL database knowledge.
  • Scripting (Python, Perl) and automation skills.
  • Cloud deployments, SaaS, and microservices experience.

๐ŸŽ Benefits

  • Hybrid work model.
  • Global, inclusive team culture.
  • Opportunity to contribute to deployment guides and knowledge base.
  • Equal opportunity employer.
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