Build knowledge across OpenGov Community Services products.
Develop understanding of best practices and apply them in customer engagements.
Onboard customers and drive adoption via configuration tasks, training, and demos.
Collaborate with customers to understand goals, challenges, and requirements.
Analyze moderate issues and drive resolution with recommendations.
Document timelines, risks, resolutions, and outcomes with stakeholders.

🎯 Requirements

Bachelor’s degree or equivalent practical experience.
Minimum 1 year in SaaS implementations or support with ownership.
Strong technical aptitude to translate workflows into system solutions.
Excellent written, verbal, and interpersonal communication.
Strong organizational, problem-solving, and time-management skills.
Familiarity with local government operations or GovTech.

🎁 Benefits

$60,000 - $70,000 USD base salary.
On-target earnings include variable pay; final compensation varies by location.

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