Customer Success Engineer, EMEA

Added
11 days ago
Type
Full time
Salary
Salary not provided

Related skills

gitlab devsecops agile systems engineering ci

πŸ“‹ Description

  • Engage with customers via Zoom and email as a technical advisor post-sale.
  • Provide technical, architectural, and best-practice guidance.
  • Drive measurable value, leading to product adoption, renewal, and expansion.
  • Align with Account Executives and Renewals Managers as SME.
  • Focus on solution-based programs tailored to each customer's needs.
  • Develop and collaborate on customer workshops, demos, and enablement.

🎯 Requirements

  • Experience with GitLab use cases: SCM, CI, CD, DevSecOps, Agile Planning.
  • Proficiency with DevSecOps tools or technical tooling in adjacent fields.
  • Specialize in GitLab use cases to enable customers of all sizes.
  • Technical experience in development or systems engineering.
  • Clear, concise communication of complex technical/architectural problems.
  • Fluent German.

🎁 Benefits

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
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