Partner with CS org to deliver world-class customer experience
Help with high-volume support, simple to complex
Share best practices to maximize Censys product usage
Reduce time to value by guiding customer workflows
Deploy/test/troubleshoot integrations: Cloud Connectors, Splunk, Jira, ServiceNow
Advocate for customers to influence product roadmap

🎯 Requirements

2+ years in a technical, customer-facing role
Basic knowledge of security tooling, cloud providers, info sec
Knowledge of HTTPS, SSH, SMTP, FTP, SMB, RDP; TLS/certs
Comfortable using REST API and Python
Excellent communication and presentation skills
Strong organizational and troubleshooting skills

🎁 Benefits

Base salary £72,000 - £89,000; plus bonus eligibility and equity
Benefits on day one: health, vision, dental, 401k match
Fully remote within UK; prefer London area

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