Customer Success Engineer - Database (2nd Shift)

Added
2 hours ago
Type
Full time
Salary
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Related skills

terraform postgresql mongodb redis mysql

๐Ÿ“‹ Description

  • Deliver hands-on DB and cloud infra support for major databases
  • Diagnose production issues affecting DB performance and connectivity
  • Guide customers in scalable, reliable DB architectures on DigitalOcean
  • Collaborate with senior engineers on onboarding, migrations, escalations
  • Contribute to root-cause analysis on complex issues
  • Analyze customer designs to suggest improvements and best practices

๐ŸŽฏ Requirements

  • 2โ€“5 years in technical support, DevOps, cloud engineering, or similar
  • Hands-on with PostgreSQL, MySQL, Redis, MongoDB, Clickhouse; some Kafka
  • Strong Linux, networking, and cloud infra fundamentals
  • Knowledge of backups, replication, indexing, and performance tuning
  • Strong troubleshooting across app, DB, and infra layers
  • Excellent communication and customer-first mindset

๐ŸŽ Benefits

  • We innovate with purpose and focus on customer impact
  • Career development with training and LinkedIn Learning access
  • Well-being benefits and flexible time off worldwide
  • Competitive compensation, equity, and bonus opportunities
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