Customer Success Engineer - Database (2nd Shift)

Added
2 hours ago
Type
Full time
Salary
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Related skills

postgresql mongodb redis mysql kubernetes

๐Ÿ“‹ Description

  • Deliver hands-on DB and cloud infra support across MySQL, PostgreSQL, Redis, MongoDB, Clickhouse
  • Diagnose production issues affecting performance, backups, and connectivity
  • Design scalable, reliable DB architectures on DigitalOcean
  • Collaborate with senior engineers on onboarding, migrations, and escalations
  • Participate in incident response and on-call rotations
  • Create and maintain technical docs and playbooks for improvements

๐ŸŽฏ Requirements

  • 2-5 years in technical support, DevOps, cloud engineering, or similar
  • Hands-on with PostgreSQL, MySQL, Redis, MongoDB, Clickhouse; Kafka exposure
  • Linux, networking, and cloud infra fundamentals
  • Backups, replication, indexing, and performance tuning
  • Strong troubleshooting across app, DB, and infra layers
  • Customer-first mindset with strong communication

๐ŸŽ Benefits

  • Career development resources and LinkedIn Learning access
  • Reimbursement for conferences, training, and education
  • Global wellbeing benefits and flexible time off
  • Equity compensation and Employee Stock Purchase Program
  • Equal opportunity employer with inclusive policies
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