Customer Success Engineer - APJ

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

gitlab devsecops cloud agile ci/cd

๐Ÿ“‹ Description

  • Provide technical consultancy to customers via Zoom and written comms.
  • Drive measurable value and product adoption to support renewals.
  • Deliver guidance for GitLab use cases: SCM, CI/CD, DevSecOps, Agile planning.
  • Plan and deliver workshops, demos, and enablement sessions.
  • Maintain competency in GitLab features and DevSecOps tooling.
  • Mentor colleagues and customers; share knowledge via docs.

๐ŸŽฏ Requirements

  • Experience providing technical consultancy via video calls and written channels.
  • Familiarity with GitLab use cases: SCM, CI/CD, DevSecOps, Agile planning.
  • Hands-on DevSecOps tooling experience or strong foundation to learn.
  • Background in software development or systems engineering, or equivalent.
  • Experience driving outcomes for customers in technical projects.
  • Strong written and verbal communication skills.

๐ŸŽ Benefits

  • General and entity benefits.
  • Flexible Paid Time Off.
  • Team Member Resource Groups.
  • Equity Compensation & Employee Stock Purchase Plan.
  • Growth and Development Fund.
  • Parental leave and home office support.
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