Related skills
analytics sql📋 Description
- Be the face of PostHog for 25-40 paying customers (ARR $20k-$100k+).
- Handle technical (debugging, config) and commercial (pricing, renewals) needs.
- Build relationships with key customers and drive retention.
- Own customer feedback and relay to the wider PostHog team.
- Investigate technical issues; first responder to bugs.
- Be highly responsive on Slack, tickets, and emails.
🎯 Requirements
- Technically capable; comfortable with code; troubleshoot and raise PRs.
- Understand product teams; explain experiments, product analytics, session replay.
- Strong customer focus; remove blockers; help users.
- Able to work at scale; around 40 customers.
- Nice to have: experience with developer tools or product analytics.
- Nice to have: prior pre sales or Technical Account Manager background.
🎁 Benefits
- Remote first, async work; meeting free Tuesdays and Thursdays.
- Public handbook; transparent roadmap and pay.
- Autonomy; engineers lead product teams; flexible structure.
- Shipping fast; small autonomous teams and a culture of experimentation.
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