Customer Success Engineer

📋 Description

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• Own a portfolio of US enterprise accounts; drive adoption, retention, growth.
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• Become a deep expert in Scandit's products, SDKs, and use cases.
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• Lead discovery conversations to map business needs to Scandit solutions.
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• Help customers integrate Scandit into their enterprise IT and mobile ecosystem.
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• Build tailored demos; share code snippets and light integrations.
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• Run workshops, adoption reviews, and QBRs with technical and business stakeholders.
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🎯 Requirements

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• 3+ years in a customer-facing post-sales or technical-presales role at a B2B SaaS.
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• Technically proficient: has written code, built integrations, or shipped software.
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• Strong communicator; comfortable presenting to both business and technical audiences.
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• Solid understanding of enterprise IT architectures; mobile ecosystem knowledge a plus.
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• Cross-functional collaborator across Sales, Product, Engineering, Support, Marketing.
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• Comfortable with ambiguity; willing to figure things out.
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🎁 Benefits

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• Great Place to Work certification in 7 countries
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• Flexible office, hybrid, or home working
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• Learning and development opportunities
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• Attractive equity plan in a high-growth company
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• Hybrid HQ in Zurich with offices in London, Boston, Tokyo
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• Your birthday off
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