Related skills
web development javascript cloud infrastructure saas python📋 Description
- Act as a consultant delivering ad-hoc services tailored to customer needs
- Scope and present technical workshops to drive adoption
- Advise customers on best practices for search implementation and optimization
- Collaborate with the CSM to ensure long-term customer health
- Partner with Product and Engineering to develop product expertise
- Develop and present regular case status reports to customers
🎯 Requirements
- 4+ years in a customer-facing technical role (SaaS)
- Programming languages: JavaScript, Java, Python
- Experience with REST API, databases and web development
- Delivered technical workshops (training, transfer, implementation)
- Strong ability to explain complex tech to diverse audiences
- Travel to customer sites may be required occasionally
🎁 Benefits
- Flexible workplace: remote or hybrid options
- Global presence with offices in Paris, NYC, London, Sydney, Bucharest
- Autonomy, diversity, and collaboration
- Inclusive workplace for all backgrounds
- Values: GRIT, TRUST, CANDOR, CARE, HUMILITY
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!