Added
3 days ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

http linux macos tcp/ip vulnerability management

πŸ“‹ Description

  • Deploy the runZero Platform for assigned customers.
  • Guide technical conversations to align platform features with business needs.
  • Proactively investigate and resolve support tickets with timely updates.
  • Build and refine technical documentation to improve self-service and internal knowledge sharing.
  • Partner with Sales to nurture long-term customer relationships.
  • Advocate for customer needs with Product and Engineering.

🎯 Requirements

  • OSI model, TCP/IP, and network protocols (SSH, SNMP, HTTP).
  • Foundational knowledge of cybersecurity concepts: attack surface management, endpoint protection, vulnerability management.
  • Comfortable with Linux or macOS command line interfaces.
  • Strong analytical and problem-solving skills (manual testing, code review, and documentation).
  • Foundational knowledge in at least one programming language.
  • Ability to clearly explain technical concepts to technical and non-technical stakeholders.

🎁 Benefits

  • Fully remote: runZero is a 100% remote company.
  • Premium medical, vision, dental, life, and short-term disability coverage for you and dependents.
  • 401(k) with a 4% company match.
  • Unlimited PTO, 11 official holidays, and a recharge week at year-end.
  • 12 weeks of paid parental leave.
  • Culture of collaboration with flexible schedules and supportive coworkers.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs β†’