Related skills
web development javascript cloud java python📋 Description
- Act as a consultant for diverse customers, delivering tailored ad-hoc services
- Scope and present technical workshops to drive Algolia adoption
- Advise customers on best technical practices for search implementation
- Collaborate with the Customer Success Manager to ensure long-term health
- Escalate across the org for confirmation of solutions or options
- Partner with Product and Engineering to develop SME and product expertise
🎯 Requirements
- Knowledge of programming languages such as JavaScript, Python
- Experience with REST API, database management, and web technologies
- Experience delivering technical workshops (training, knowledge transfer, code review)
- Ability to explain complex tech to a broad audience
- Proficiency in communicating complex issues to technical and non-technical audiences via phone and email
- Excellent time management and prioritisation under urgency
🎁 Benefits
- Familiarity with iOS and Android platforms
- Experience supporting open-source projects and GitHub communities
- Experience with Shopify, Magento, and Salesforce a plus
- German, French or Spanish speaking is a plus
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