Customer Success Engineer

Added
2 hours ago
Type
Full time
Salary
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Related skills

customer success salesforce cross-functional collaboration contract lifecycle management roi

πŸ“‹ Description

  • Build strong customer relationships and map Conga capabilities to business goals
  • Act as trusted advisor; provide usage/adoption guidance and risk mitigation
  • Drive contract product retention with a 90%+ target for the pillar
  • Deliver ROI with product expertise and best practices
  • Collaborate cross-functionally to ensure customer success

🎯 Requirements

  • 4+ years using or administering a Contract Management product
  • Salesforce administration experience; certification a plus
  • 3-5 years in Revenue Ops, Legal Ops, or Sales Ops
  • Consultative approach; guide customers to best practices
  • Strong communication and relationship-building skills
  • Cross-functional collaboration and outcomes-driven mindset

🎁 Benefits

  • Onboarding program to set you up for success
  • Competitive global compensation and benefits
  • Flexible work options and hybrid schedule
  • Inclusive, diverse, equal opportunity employer
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