Customer Success Engineer

Added
25 days ago
Type
Full time
Salary
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Related skills

javascript react typescript web3 next.js

πŸ“‹ Description

  • Serve as the primary technical resource for developers using Magic's SDK.
  • Troubleshoot issues across languages, frameworks, and blockchain environments.
  • Guide customers through implementation challenges, sharing best practices.
  • Support the full customer lifecycle from qualification to expansion.

🎯 Requirements

  • 3+ years in a customer-facing technical role
  • Strong proficiency with JavaScript/TypeScript and React (Next.js a plus)
  • Comfortable working with APIs and authentication flows
  • Familiarity with the Web3 ecosystem and blockchain tech
  • Excellent written and verbal communication for developers and non-tech stakeholders
  • Customer-obsessed, with ability to build rapport

🎁 Benefits

  • Remote-first culture with flexible working hours
  • Stock options and token grants
  • 99% company-paid medical, dental and vision insurance
  • 100% company-paid life and disability insurance
  • 401(k) US or pension plan CAN
  • $3,600 annual remote work, wellness, and professional development reimbursement
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