Related skills
documentation github typescript api graphql📋 Description
- Build technical foundation for self-serve customers
- Own docs, API walkthroughs, guides, and code samples
- Join customer conversations as the technical expert
- Create playbooks, guides, and reference materials for CSMs
- Help drive product feedback from customer interactions
🎯 Requirements
- Technical post-sales experience at a B2B SaaS company
- Read API docs fluently, write TypeScript or GraphQL, maintain a GitHub repo
- Ship light PRs and leverage AI coding tools to move fast
- Explain concepts clearly to developers and non-technical buyers
- Systems thinker who fixes root causes, not just symptoms
- Proactively write docs and guides to close recurring gaps
🎁 Benefits
- Offices in San Francisco and London
- Grow into deeper technical ownership or account management
- Collaborative, customer-focused team
- 3+ days a week in SF office
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