Provide expert technical guidance to CSMs on strategic tasks
Assist in resolving stuck cases by liaising with internal teams
Engage in customer-facing discussions when escalated, with CSM as primary contact
Focus assignments on specific issues; disengage after resolution
Promote knowledge transfer; coach CSMs to handle similar situations
Collaborate with CSM managers and the Director of Technical Success

🎯 Requirements

4+ years related experience
BA degree STEM focus or equivalent
Identity cybersecurity experience preferred

🎁 Benefits

Competitive salaries and a meaningful bonus program
Healthcare insurance
Pension/retirement matching
Life insurance
Paid time off and company holidays

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot