Customer Success Enablement Program Manager

📋 Description

• Own the end-to-end CS enablement plan and roadmap.
• Partner with CS leaders and managers to diagnose gaps and drive adoption.
• Design and deliver ongoing learning experiences (live sessions, workshops, modules).
• Build and maintain core CS enablement assets: playbooks, talk tracks, guides.
• Establish measurement loops for readiness, proficiency, adoption, impact.
• Orchestrate cross-functional alignment across Enablement, RevOps, Product, Sales, Support, CX.

🎯 Requirements

• 7+ years in Enablement or related GTM role.
• Proven ability to run enablement programs with reinforcement and measurement.
• Strong stakeholder management and cross-functional coordination.
• Excellent facilitation and communication skills (written, verbal, live training).
• Curiosity about AI tools and willingness to adopt them.

🎁 Benefits

• Notion is an equal opportunity employer.
• Competitive cash compensation, equity, and benefits.
• Anchor Days: in-office Mondays, Tuesdays, and Thursdays.