Related skills
account management marketing analytics data warehousing enterprise mmmπ Description
- Trusted advisor for ICP >$100K ACV enterprise customers.
- Develop strategic CS plans aligned with customer objectives.
- Drive adoption of Rockerbox features: MTA, testing, MMM, data warehousing.
- Own revenue outcomes and retention in collaboration with Client Partner.
- Onboarding and program management to value milestones.
- Lead executive-level discussions and cross-functional alignment.
π― Requirements
- 6+ years in enterprise Customer Success/Consulting.
- Experience managing large, complex accounts.
- Strong data literacy and marketing analytics.
- Ability to translate technical concepts for executive audiences.
- Collaborative communicator with cross-functional stakeholders.
- Demonstrated autonomy and decision-making in ambiguity.
π Benefits
- Equity and comprehensive benefits.
- Opportunity to influence product direction.
- High-autonomy, strategic impact role.
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