Related skills
salesforce tableau excel renewal gainsight📋 Description
- Own a portfolio of scaled customers
- Drive adoption, retention, and expansion
- Ensure renewal readiness and risk management
- Guide customers through aligned use cases and maturity progression
- Expand adoption with new use cases aligned to priorities
- Monitor adoption, usage, and sponsorship; build action plans
- Conduct regular touchpoints and success reviews
🎯 Requirements
- Experience with Gainsight and Salesforce
- Proficient in Tableau and Excel
- Strong customer-facing relationships and communication
- Ability to translate technical concepts into business value
- Data-driven, analytical mindset; drive action
- Experience with renewal management and risk indicators
- Ability to operate in fast-paced, global environment
- Self-motivated with ownership and accountability
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