Related skills
salesforce tableau excel gainsight📋 Description
- Manage portfolio of Global customers via scaled engagement to realize value.
- Drive adoption, satisfaction, retention, and expansion across portfolio.
- Partner with Sales, Renewals, Pro Services, and partners across time zones.
- Lead renewal strategies and strategic account ownership throughout lifecycle.
🎯 Requirements
- 5+ years in Customer Success or Account Management in SaaS/enterprise software.
- Strong communication; translate technical concepts into business value.
- Proficiency with Gainsight, Salesforce, Tableau, and Excel.
- Domain familiarity with Corporate Finance, Supply Chain, or Sales Performance Management.
- Able to thrive in a fast-paced, global, virtual environment.
- Proactive problem-solver with a customer-first mindset.
🎁 Benefits
- Global scaled CS hub in Manila supporting top-tier AMER customers.
- Winning culture with values-based leadership and growth opportunities.
- Inclusive, diverse culture with career development and mentorship.
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