Related skills
customer success change management ai executive engagement enterprise performance management📋 Description
- Manage a portfolio of enterprise customers to maximize ROI on Anaplan.
- Act as strategic advisor and transformation partner to drive measurable outcomes.
- Lead Executive Business Reviews, linking Anaplan capabilities to customer priorities.
- Advise on establishing a Center of Excellence and governance for scale.
- Drive ROI and adoption across onboarding, implementation, and adoption.
- Develop customer success assets, playbooks, and references.
🎯 Requirements
- 10+ years in customer-facing roles (customer success, presales, or management consulting).
- Deep SME in FP&A or Supply Chain Planning with strong EPM/Analytics knowledge.
- Excellent communication, presentation, and interpersonal skills; consultative, value-oriented.
- Bachelor’s degree; CA/MBA a plus.
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