Related skills
forecasting account management customer success stakeholder management implementationπ Description
- Manage enterprise customers to improve value and renewals.
- Serve as primary contact across lifecycle with Sales, PS, Partners.
- Drive adoption, value realization, and growth opportunities.
- Align customer goals with Anaplan capabilities and roadmap.
- Conduct regular check-ins and ensure proactive issue resolution.
- Collaborate with Product, Support, Community, and Sales teams.
π― Requirements
- 5+ years in account management, consulting, or client services.
- Experience in business planning, forecasting, or modeling.
- Customer-first mindset with proactive attitude.
- Strong project and program management skills.
- Ability to multitask and prioritize daily/weekly tasks.
- Strong communication translating technical info for personas.
π Benefits
- Travel up to 25% (within region).
- DEIB-focused culture and inclusive environment.
- Disability accommodation available.
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