Related skills
customer success negotiation upsell cross-sell meddic📋 Description
- Identify opportunities, manage full cycle, and build strategic client relationships to drive retention.
- Handle requests from your book (tech support, billing, enablement) for a positive experience.
- Pivot account strategy to meet varying customer needs efficiently.
- Advise customers to maximize solution use.
- Monitor usage trends to uncover renewal risks and boost adoption.
- Collaborate with support, product, finance and legal.
🎯 Requirements
- Customer-minded with focus on value.
- Fluency in Turkish nice to have.
- Driven to grow a career in Customer Success.
- Strong written and verbal communication with attention to detail.
- Experienced negotiating contracts and pricing objections for upsell/cross-sell.
- 0-2 years in a customer-facing role.
🎁 Benefits
- Onboarding with MEDDIC and Command of the Message training.
- Inclusive culture with Community Guilds.
- Mentor and buddy program for networking.
- Continuous professional development, product training, and career pathing.
- New-hire RSU and ESPP.
- Generous global benefits.
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