Customer Success Associate (French Speaking)

Added
19 days ago
Type
Full time
Salary
Salary not provided

Related skills

sales french renewals upsell meddic

๐Ÿ“‹ Description

  • Identify opportunities, manage full sales cycle, build strategic relationships.
  • Handle requests from your book: support escalations, billing, docs/enablement.
  • Pivot account strategy based on customer requirements.
  • Act as advisor to ensure customers leverage the solution.
  • Monitor usage trends to identify renewal risks and boost adoption.
  • Collaborate cross-functionally with support, product, finance, and legal.

๐ŸŽฏ Requirements

  • Customer-minded, focused on delivering value.
  • Motivated to grow a career in Sales and CS.
  • Strong written and verbal communicator with attention to detail.
  • Negotiates contract terms and pricing for upsell/cross-sell.
  • 1+ years in a customer-facing role; eager to grow in CS.
  • Fluent French; experience managing France-based customers.

๐ŸŽ Benefits

  • Best-in-breed onboarding
  • MEDDIC and Command of the Message training
  • Inclusive culture; Community Guilds
  • Mentor and buddy program for networking
  • Ongoing professional development and product training
  • RSU stock and ESPP
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