Customer Success Associate (EU)

Added
1 hour ago
Type
Full time
Salary
Salary not provided

Related skills

customer success onboarding chatgpt cross-functional collaboration program delivery

๐Ÿ“‹ Description

  • Own end-to-end program execution for customers and on-time launches.
  • Drive customer adoption and engagement through milestones.
  • Lead cross-functional delivery coordination across teams.
  • Build AI-enabled delivery workflows and automations.
  • Increase delivery leverage to support more customers.
  • Collaborate with Sales, Marketing, Tech, Support on commitments.

๐ŸŽฏ Requirements

  • Proven onboarding, implementation, and program-delivery experience.
  • Strong multi-stakeholder coordination and deadline reliability.
  • Active use of AI tools (ChatGPT, Claude) to redesign workflows.
  • Clear, concise communication with high attention to detail.
  • High ownership; ability to resolve issues quickly.
  • Comfort building scalable delivery with automation.

๐ŸŽ Benefits

  • AI-first, collaborative work environment.
  • Automate workflows and build scalable playbooks.
  • Remote-friendly across EU; flexible options.
  • Growth opportunities in a fast-moving AI company.
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