Related skills
crm account management data analysis customer success onboarding📋 Description
- Build and maintain strong customer relationships, ensuring value from Otter's solutions.
- Coordinate onboarding with the onboarding team to ensure smooth adoption.
- Proactively check in with customers to gauge satisfaction and advise strategy.
- Address and resolve customer issues promptly with internal teams.
- Conduct regular customer business reviews to identify growth opportunities.
- Develop and implement customer enablement programs to maximize product use.
🎯 Requirements
- 1-3+ years in a client-facing role (CS/AM/Operations)
- Strong communication and presentation skills
- Proven ability to manage multiple tasks and projects
- Strong analytical skills to interpret customer data and metrics
🎁 Benefits
- Lead high-impact projects with top enterprise clients globally.
- Fast-paced, innovation-driven environment.
- Dynamic, global team focused on operational and technical excellence.
- Competitive salary and benefits with career growth.
- Integrations leader role driving enterprise innovation.
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