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crm salesforce renewals ai claude📋 Description
- Own 90+ commercial accounts with scalable outreach.
- Monitor health signals and address risk to protect renewals.
- Be first contact for inbound questions from commercial accounts.
- Lead end-to-end renewal process and renewal conversations.
- Identify growth-ready accounts and escalate with next steps.
- Partner with CS Ops to refine automation and health scoring.
🎯 Requirements
- 1–2 years in a customer-facing role in B2B SaaS.
- Manage high-volume book with automation and playbooks.
- Familiar with customer health scoring concepts.
- Comfort with AI platforms (Claude) and automation for scale.
- Strong written communication; tailor tone by context.
- Experience with CRM systems (Salesforce preferred).
🎁 Benefits
- Remote-first culture and flexible work setup.
- Growth: opportunity to learn and advance your career.
- Wealth: competitive salary plus 401(k) with company match.
- Wellness: health insurance; plan for you and your family.
- Balance: flexible PTO plus holidays; generous parental leave.
- Culture: energetic, value-driven team.
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