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salesforce saas renewal management gsuite contract negotiations📋 Description
- Be the primary contact and advocate for your assigned book of business
- Improve engagement and adoption via proactive touchpoints in adoption journey
- Develop win/win renewal outcomes optimizing terms while protecting trust
- Partner with Account Management to drive revenue via new feature adoption
- Collaborate with Product, Marketing and Sales to advocate for customers and grow base
- Follow standard processes for Opportunity Management, Risk, Quoting and Forecasting
🎯 Requirements
- 1-2 years in a customer facing role managing B2B customer relationships, preferably in SaaS
- Proven expertise in driving win-win outcomes in contract negotiations
- Proven track record in expansion / sales focused opportunities
- Demonstrated experience as a trusted advisor to customers
- Adaptability to take on new projects and adjust to changing priorities
- Great communication skills across multiple mediums (video conference, phone, email)
🎁 Benefits
- Competitive salary
- Flexible holidays
- Unlimited Time Off
- Professional development stipend
- Working space allowance / home office budget
- Opportunity to help life-saving products reach the market
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