Renewals: own renewal execution, order forms, rate cards, processing.
Negotiation & Strategy: support pricing scenarios, rate cards, and contract options.
Pipeline Integrity: keep forecast clean; track renewal dates; update Salesforce.
Risk Detection & Customer Health: monitor accounts for churn risk before renewal.
Cross-Functional Operations: improve account workflows; address bottlenecks.
Expansion Identification: surface expansion signals with CSM.

🎯 Requirements

1–4 years in renewals, account management, or customer success in SaaS/tech.
Commercial fluency: quota/retention targets; pricing, contracts, terms.
Process orientation: high-volume workflows with speed and accuracy.
CRM mastery: Salesforce; Gainsight/Catalyst/ChurnZero a plus.
Communication: exceptional written and verbal communication.
Analytical mindset: analyze renewals and prioritize risk/value.
Bonus: WebOps/Hosting or CPQ workflows.

🎁 Benefits

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot