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crm account management data analysis upselling pos📋 Description
- Manage UK restaurant customers, helping them engage and gain value from Flipdish.
- Collaborate with Activations and Sales to onboard new accounts and grow orders quickly.
- Identify upsell opportunities for Flipdish products, including POS.
- Drive long-term value through product adoption, integration, and higher satisfaction.
- Expand revenue in accounts via feature optimization and new/partner products.
- Interpret ‘at-risk’ customers data and drive corrective actions.
🎯 Requirements
- Demonstrable experience managing a large book of business in CS or Sales.
- Proven track record in minimizing customer churn.
- Ability to set direction for clients with longer-term plans.
- Results-focused, can-do attitude, motivated and a team player.
- Comfortable using data to make decisions.
- Background in Sales and understanding Flipdish products (online ordering, kiosks, POS).
🎁 Benefits
- Growth opportunities and career progression
- Perks include a share scheme for permanent staff
- Flexible, supportive culture with work-life balance
- Offices in London, Dublin, and Karachi
- Diversity, inclusion, and wellbeing baked into the culture
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