Customer Success Associate (12-14 month contract)

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less than a minute ago
Type
Contract
Salary
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Related skills

crm salesforce saas excel powerpoint

๐Ÿ“‹ Description

  • Provide expertise on Achievers platform to enable employee recognition strategies.
  • Set measurable goals and KPIs for customer accounts.
  • Track implementation and post-implementation adoption.
  • Drive platform adoption and host virtual best-practice sessions.
  • Plan program rollouts with customers and explore cross-functional use cases.
  • Update customers on queries, reports, and campaigns.

๐ŸŽฏ Requirements

  • 2+ years of account management experience at a software/SAAS company.
  • Strong business acumen; influence decision makers across organizations.
  • Formal sales training through a recognized program.
  • Proficiency with CRMs such as Salesforce or force.com.
  • Experience presenting to senior audiences.
  • Explain technical solutions, set goals, develop opportunities, and provide dashboards.

๐ŸŽ Benefits

  • Hybrid work arrangement.
  • Equal opportunity employer.
  • Accommodations available for interviews.
  • Competitive total rewards program.
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