Customer Success Architect, EMEA

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

gitlab devsecops project management ci/cd git

πŸ“‹ Description

  • Partner with customers to translate plan into actionable objectives
  • Know the GitLab platform, best practices, and use cases
  • Guide customers on their journey and future adoption
  • Liaise with GitLab teams for questions, issues, or escalations
  • Own assigned customers, focusing on adoption, retention, and growth
  • Build Customer Success Plans with goals and KPIs

🎯 Requirements

  • Understanding of Git and branching strategies
  • Knowledge of software development lifecycle and pipeline
  • Understanding of CI/CD and DevSecOps
  • Experience in Customer Success or related roles
  • Experience partnering with customers to achieve business outcomes
  • Project management experience and strong analytical skills

🎁 Benefits

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support
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