Related skills
gitlab devsecops customer success project management ci/cdπ Description
- Partner with customers to turn planned outcomes into actionable objectives
- Know GitLab platform and best practices to guide the customer
- Understand the customer journey and guide future adoption
- Act as GitLab liaison for questions/escalations with Support and PM
- Own assigned customers with focus on adoption, retention and growth
- Remain knowledgeable on GitLab releases
π― Requirements
- Understanding of Git and typical branching strategies
- Knowledge of the software development lifecycle and pipeline
- Understanding of CI, CD, DevSecOps
- Prior experience in Customer Success or similar role
- Experience partnering with customers to define and achieve business outcomes
- Familiarity with customers of sizes relevant to the assigned segment
π Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
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