Customer Success Architect

Added
14 days ago
Type
Full time
Salary
Salary not provided

Related skills

snowflake sql python google cloud databricks

๐Ÿ“‹ Description

  • Serve as trusted advisor on data architecture, governance, instrumentation, and outcomes.
  • Communicate with leadership to shape analytics strategy and remove roadblocks.
  • Own customer success with ROI and self-serve analytics throughout the journey.
  • Own onboarding and data health; ensure data quality and stack integration.
  • Collaborate with engineering/product/marketing to onboard and optimize deployments.
  • Deliver data architecture consulting, adoption, and change management services.

๐ŸŽฏ Requirements

  • 3-5 years in customer success/consulting delivering ROI via tool implementations.
  • Experience partnering with Director-level stakeholders to define strategic vision.
  • Ability to communicate with developers and Directors about APIs and data efficiency.
  • Manage complex cross-team projects to drive real change.
  • Proven track record in customer success or technical project management.
  • Excellent written, analytical, and communication skills; eager to learn.

๐ŸŽ Benefits

  • Comprehensive Medical, Vision, and Dental
  • Mental Wellness Benefit
  • Generous Vacation Policy and Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Pre-Tax Benefits including 401(k) and Wellness
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