Related skills
communication sales customer service teamwork📋 Description
- Answer inbound calls for sales and service
- Provide thoughtful care to help customers on every call
- Collaborate with manager and team through meetings and chats
- Resolve issues quickly to ensure positive experiences
- Maintain strong performance metrics and customer satisfaction
- Represent 1-800 Contacts with professionalism and empathy
🎯 Requirements
- 2-3 years minimum customer service experience
- Inbound sales and contact center experience a plus
- Must reside in approved remote states UT, TX, or NC
- Reliable internet connection (20 Mbps down, 10 Mbps up)
- Private, dedicated workspace free from interruption
- Typing at least 40 wpm
🎁 Benefits
- Monthly performance bonuses for those who qualify
- 401(k) match
- Medical, dental, and vision coverage
- Deep discounts on contact lenses and glasses
- Tuition reimbursement for eligible courses
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