Customer Success Advocate

📋 Description

• Answer inbound calls: inbound sales and service.
• Provide thoughtful care to help customers.
• Stay connected with manager via 1:1s and meetings.
• Deliver top-tier service in a fast-paced environment.
• Identify and resolve issues quickly.
• Maintain high performance metrics and hit targets.

🎯 Requirements

• 2-3 years customer service experience.
• Inbound sales or contact center exp preferred.
• Strong communication and problem-solving skills.
• Must reside in NC, TX, or UT.
• Reliable internet (20 Mbps down, 10 Mbps up) and private workspace.
• Typing at least 40 WPM.

🎁 Benefits

• Monthly performance bonuses.
• Ownership of development with leadership support.
• Bi-annual performance reviews.
• Inclusive, safe work environment.
• Medical, dental, and vision coverage.
• 401(k) match.