Related skills
communication inbound sales customer service remote work performance metrics📋 Description
- Answer inbound calls and handle sales/service calls.
- Focus on helping customers and enhancing their experience.
- Offer thoughtful advice to maximize value on each call.
- Engage with your manager and team in a virtual environment.
- Deliver top-tier service in a fast-paced setting.
- Identify and resolve issues quickly for a positive outcome.
🎯 Requirements
- 2-3 years minimum customer service experience
- Inbound sales and contact center experience a plus
- Goal-getter mentality; metrics-focused
- Reliable internet with 20 Mbps down / 10 Mbps up
- Typing at least 40 wpm
- Must reside in approved locations: NC, TX and UT
🎁 Benefits
- Medical, dental, and vision coverage
- 401(k) match
- Discounts on contact lenses and frames
- Tuition reimbursement
- Monthly performance bonuses
- Growth and development support
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