Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

communication sales customer service teamwork customerservice

📋 Description

  • Answer inbound calls and handle sales/services—no cold calling.
  • Provide thoughtful advice to help customers get value from purchases.
  • Stay connected with manager and team via one-on-ones, meetings, and chats.
  • Provide top-tier service in a fast-paced environment; stay calm and focused.
  • Solve problems quickly: Identify and resolve customer issues to ensure positive outcomes.
  • Hit your targets: Maintain strong metrics on revenue per call, quality, and availability.

🎯 Requirements

  • 2-3 years minimum customer service experience
  • Inbound sales/Contact Center experience a plus
  • Goal-getter mentality; always striving to crush metrics
  • Reliable internet with at least 20 Mbps download and 10 Mbps upload
  • Typing speed of at least 40 wpm
  • Must reside in approved locations: NC, TX, UT

🎁 Benefits

  • Monthly performance bonuses
  • Career development with leadership support
  • Medical, dental, and vision coverage
  • 401(k) match
  • Discounts on contact lenses and frames
  • Tuition reimbursement
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