Related skills
customer success cybersecurity project management cyber_risk risk_consulting📋 Description
- Owns the customer journey from onboarding to value realization
- Acts as the voice of the customer inside the company
- Manages relationships with CISO/CIOs and IT teams
- Tracks metrics like GRR, NRR and value realization
- Becomes SAFE platform expert; helps customers become self-sufficient
- Partners with Customer Success Engineers to resolve deployments
🎯 Requirements
- Cybersecurity knowledge and cyber risk expertise
- Strong project management and detail-oriented
- 5+ years in risk/management consulting and customer success
- Advisory to CXOs and Fortune 1000 customers
- Comfortable with ambiguity in high-growth startups
- Travel required up to 30%
🎁 Benefits
- Unlimited vacation policy
- High-trust work environment
- Continuous learning
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