Related skills
open source cloud saas kubernetes infrastructure as code📋 Description
- Renewal ownership with commercial focus
- Identify expansion opportunities and present a business case
- Maintain renewal forecasts, risk flags, and health signals
- Drive references and case studies to create advocates
- Map accounts and build trusted stakeholder relationships
- Lead regular touchpoints, QBRs, and business reviews
🎯 Requirements
- 3–6 years in CS/AM in B2B SaaS or infrastructure software
- Proven track record owning renewals and expansions; hitting GRR/NRR targets
- Forecast accurately and recover at-risk accounts
- Relentlessly relationship-driven; energized by new connections
- Commercially aggressive in expansion with evidence, not instinct
- Strong communicator; run QBRs with VPs and write renewal business cases
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