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customer success salesforce saas renewals demos📋 Description
- Manage a book of up to 10 accounts, focusing on retention and growth.
- Build executive relationships and uncover opportunities within clients.
- Collaborate with solution consulting to tailor demos for use cases.
- Forecast and manage the pipeline in Gong and Salesforce.
- Lead ROI models ahead of renewals to justify spend and renewal decisions.
- Drive adoption and self service within the PolyAI platform.
🎯 Requirements
- 4+ years in account management owning renewals and expansions.
- Proven value selling with champions and decision makers.
- Experience in sales with a call center operations background.
- Ability to map ROI models for renewals and budgets.
- Experience selling SaaS software and tech devices; analytics.
- Bachelor's degree required; Masters a plus.
🎁 Benefits
- Equity participation in stock options plan.
- 25 days holiday plus one extra day after 2 years.
- Flexible work from home policy.
- Work from outside the UK for up to 6 months per year.
- Five week sabbatical after five years.
- Private health and dental cover plus 24/7 EAP.
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