Customer Solutions Engineer

Added
less than a minute ago
Type
Full time
Salary
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Related skills

data analysis sql python apis web technologies

πŸ“‹ Description

  • Own the most complex customer issues as the technical liaison to Enterprise accounts.
  • Understand customers' business and technical needs; expand integrations with Sift.
  • Collaborate with data science, engineering, and product to tailor solutions.
  • Serve as the technical point of contact across the customer lifecycle; partner with Support.
  • Automate and optimize processes; write scripts to measure ROI.
  • Help guide internal decisions with insights from customer data.

🎯 Requirements

  • 5+ years in a technical customer-facing role
  • Cross-functional collaboration with data science, engineering, and product
  • Outstanding communication to explain technical concepts to developers and non-developers
  • Growth mindset and willingness to learn new skills
  • Resourceful and proactive; investigates issues and challenges the status quo
  • Experience with SQL, Python, Bash; comfortable with APIs and web technologies

🎁 Benefits

  • Equity compensation
  • Remote-friendly work environment
  • Collaborative, growth-focused culture
  • Exposure to data science and engineering teams
  • Career growth in a technical, customer-facing role
  • Work with enterprise/strategic accounts
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