Customer Solutions Engineer, ANZ

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

http javascript bash python dns

πŸ“‹ Description

  • Serve as trusted technical advisor to customers.
  • Work with regional CSMs to support the regional book of business.
  • Deliver onboarding and demonstrate full value of Cloudflare's products.
  • Advise on technical best practices and solutions.
  • Collaborate with Support, Engineering, and other teams on escalations.
  • Proactively identify expansion opportunities with customers.

🎯 Requirements

  • 5+ years post-sales customer relationship management.
  • OSI model, TCP/IP, TLS, DNS, HTTP knowledge.
  • Scripting with Python, JavaScript, Bash.
  • Experience with Firewalls, WAFs, Bot Management, and Rate Limiting.
  • Performance focus: Speed, Latency, Caching, HTTP/2, TLS1.3.
  • Project management, deadline discipline, and problem solving.

🎁 Benefits

  • Hybrid work with Sydney, Australia team.
  • Travel 20-50% for meetings and events.
  • Work on industry projects like Project Galileo, Athenian.
  • Commitment to equal opportunity and diversity.
  • Reasonable accommodations available on request.
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