Customer Solutions Engineer

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

javascript bash python tcp/ip dns

πŸ“‹ Description

  • Be the trusted technical advisor through the customer lifecycle.
  • Help Enterprise customers maximize Cloudflare value.
  • Understand requirements, find root causes, design fixes.
  • Collaborate with CSM, Sales, Product, Engineering, Support.
  • Lead onboarding and promote best practices across products.
  • Travel 20-50% for meetings, conferences, and events.

🎯 Requirements

  • 10 years of post-sales customer relationship management.
  • Deep understanding of OSI, TCP/IP, TLS, DNS, HTTP.
  • Proven experience with proxies, WAFs, Bot Management.
  • Scripting: Python, JavaScript, Bash.
  • Fluent in English and Russian, Ukrainian, or Hebrew.
  • Project management; deadline-driven; prioritization.

🎁 Benefits

  • Bonus: PCI DSS, HIPAA, SOC-2 knowledge.
  • Equal opportunity employer committed to diversity and inclusion.
  • Reasonable accommodations for applicants with disabilities.
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