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http javascript bash python dns📋 Description
- Serve as trusted technical advisor to Enterprise customers.
- Deliver timely onboarding and enable full Cloudflare value.
- Collaborate with CSM, Sales, Product, Engineering, and Support.
- Drive retention and expansion via strong customer relationships.
- Travel 20-50% to meet customers and industry events.
🎯 Requirements
- 5+ years in post-sales customer relationship management.
- Deep understanding of OSI model and internet protocols (TCP/IP, TLS, DNS, HTTP).
- Proficiency with proxies, security (firewalls, WAFs), and Zero Trust concepts.
- Scripting experience (Python, JavaScript, Bash) and willingness to expand.
- Fluent in English and French; third language (Spanish or Italian) preferred.
- Project management, deadlines, and prioritization; strong troubleshooting mindset.
- Knowledge of performance aspects (Speed, Latency, Caching, HTTP/2, TLSv1.3).
- Nice-to-have: PCI DSS, HIPAA, SOC-2 knowledge.
🎁 Benefits
- Equal opportunity employer with a commitment to diversity and inclusion.
- Reasonable accommodations for applicants with disabilities.
- Involvement in initiatives like Project Galileo and the Athenian Project.
- Privacy-first culture and commitment to data protection (1.1.1.1 privacy).
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