Related skills
technical support stakeholder management erp project coordination manufacturing📋 Description
- Act as contact for customers on order status, lead times, and tech inquiries.
- Support Customer Service with complex order and technical inquiries.
- Liaise with Planning, Operations and Production to align capacity.
- Track customer priorities and lead times; communicate milestones.
- Identify delivery risks (materials, capacity, constraints) and propose solutions.
- Coordinate special projects, non-standard requests, and proofs-of-concept briefs.
🎯 Requirements
- Proven experience in customer liaison, tech support, or coordination in manufacturing.
- Strong customer-facing written and verbal communication.
- Detail-oriented with ability to manage multiple priorities and deadlines.
- Strong planning, coordination, and stakeholder management skills.
- Technical mindset; understand product functionality and manufacturing constraints.
- Strong problem-solving and calm, solutions-focused approach.
🎁 Benefits
- Signature career development opportunities to help you grow professionally.
- Enjoy a generous employee discount on our products.
- Be part of an amazing culture with strong collaboration across teams.
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